FAQ

What is our shipping policy?

We strive to ship your order within 3 business days.  We use various shipping vendors to keep costs low but you will always get a tracking number so you know when to expect your treasures.

What is our return policy?

Our items have been loved and used for years before we acquire them adding to their charm which means they will show normal wear and tear – any imperfections will be noted in the description.  With this in mind, please note that we do not accept returns or exchanges.  We take care in packaging and shipping our items; however, life happens and if something arrives broken, please contact us within 3 business days of receipt of your package so we can make things right.

Any other questions?

We’d love to hear from you.  Reach us at cbunch@kitschpleasetx.com or ssanderson@kitschpleasetx.com